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Posts tagged with : Customer Service

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Copilot for Dynamics 365 Customer Service

Copilot for Dynamics 365 Customer Service

- May 18, 2023

This blog was originally posted by RSM’s Microsoft MVP, Dian Taylor, here. I am sure you have heard all about...

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Dynamics 365 – 2020 Release Wave 1 | Part 2

- March 25, 2020

On January 27 of 2020 the release notes came out for 2020 Release Wave 1 for Dynamics 365 and the...

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Dynamics 365 – 2019 Release Wave 2 | Part 2

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Dynamics 365 – 2019 Release Wave 2 | Part 2

- August 20, 2019

On August 2 the release wave 2 features for early access became available. I am super excited to discuss some...

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Customer Service Enhanced by Leveraging Technology in NetSuite

Customer Service Enhanced by Leveraging Technology in NetSuite

- February 3, 2015

The “Cloud” Everyone has heard about the “Cloud” and how it can save their business. We have all seen the...

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